Terms and Conditions
Our Terms and Conditions outline the rules and regulations for the use of our website and services.
Terms and Conditions of Use
Effective Date: 09/06/2025
Welcome to Posa (the “Service”), a software platform owned and operated by Grandilo Technology Limited (“we”, “us”, “our”). These Terms and Conditions govern your access to and use of the Posa platform, including all related features and services provided via our website or mobile app.
By creating an account or using any part of the Service, you agree to these Terms and Conditions. If you do not agree, you may not use the Service.
1. Eligibility
You must be at least 18 years old or the legal age in your jurisdiction to use Posa. By using Posa, you represent and warrant that you meet the eligibility requirements.
2. Account Registration
You are responsible for:
- Providing accurate business and contact information
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
We reserve the right to suspend or terminate any account found to contain false information.
3. Use of Service
Posa allows businesses to:
- Process sales and manage inventory
- Set up an online store
- Track business performance
- Collect customer payments
- And more as features evolve
You agree to use the Service only for lawful business purposes and in accordance with all applicable local laws and regulations.
4. Subscription and Payment
- Posa is offered under different paid subscription plans (Starter, Plus, Premium).
- Subscription fees are billed monthly or annually depending on your selection.
- Payments are processed securely via Paystack.
- Add-on services such as extra branches or users may incur additional charges.
- All payments are non-refundable except where required by law.
5. Trial and Cancellation
We may offer a free trial period. After the trial, your selected plan will be charged automatically unless you cancel before the end of the trial.
You may cancel your subscription anytime via your dashboard. Your access will continue until the end of the billing cycle.
6. Reseller & Referral Policy
If you are part of our reseller or referral program, your activities must comply with our separate Reseller Terms, which include performance guidelines and commission rules.
7. Data & Privacy
You retain ownership of your business data. By using Posa, you grant us a license to use your data solely for the operation and improvement of the platform.
We do not sell your data. See our Privacy Policy for full details.
8. Third-Party Integrations
Posa may integrate with third-party services (e.g., payment gateways, logistics). We are not responsible for the terms, practices, or service quality of those third parties.
9. Termination
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to make payment for your subscription
We may also terminate the platform or any part of it with 30 days’ notice.
10. Limitation of Liability
To the maximum extent permitted by law, Posa shall not be liable for:
- Any indirect, incidental, or consequential damages
- Any loss of business, revenue, or data
- Any issues resulting from external service providers
Our total liability is limited to the amount paid by you in the last 3 months of service.
11. Modifications
We may update these Terms at any time by posting changes on our website or app. Continued use after such changes constitutes your acceptance.
12. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.